SUMMER 2008

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Protection of personal health information: A balancing "act"


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The Protection of Personal Health Information Act  has been described by government as "...[clarifying] the appropriate balance between protecting individual privacy and using personal health information for legitimate reasons.'

By Ed Brown

The May 21 issue of The Telegram quotes Health Minister Ross Wiseman discussing the Protection of Personal Health Information Act (PPHIA), which has since had third reading in the House. It is described as creating an onus on those that deal with personal health information “to ensure that there are protocols and procedures in place to ensure that there are no breaches.” This sentiment is well intended but a little overstated. No legislation, procedures, protocols or technologies will ensure there are absolutely no breaches. Data security professionals don’t talk in terms of completely eliminating breaches, but rather about risk and responses to threats.

Government’s news release has a more qualified quote from Minister Wiseman: “This legislation clarifies the appropriate balance between protecting individual privacy and using personal health information for legitimate reasons.” This balance is nothing new. Health care involves ongoing intrusion into the patient’s privacy to provide the appropriate care. Standardizing rules about who is an “information custodian” (and what their responsibilities are) should take away a lot of the uncertainty related to what sharing of information is legally permissible. In other words, those that deal with personal information will be protected (including a liability shield in section 87) if they adhere to the rules.

It is not clear that this kind of legislation inevitably increases privacy protection of patients. Independent industry standards, such as ISO 27799,  already exist for health information security, and are likely to comprise protection mechanisms that are referenced but not described in the new Act. In other words, the quality of security industry standards is not addressed by the PPHIA. It does contain numerous exceptions to the requirement of explicit patient consent to handling of information, which on their face lower the patient’s privacy. The auditing, reporting and complaints provisions can be seen as privacy enhancing, but only if you already accept the premise that the permitted privacy intrusions are justified by the requirements of patient care – that the balance has been fairly struck.

It’s simpler to talk about protecting privacy or preventing breaches than balancing considerations, but this can also create false expectations. The system may correctly respond to the next well publicized breach, without making such a breach publicly palatable. That's the kind of outcome that requires a good balancing “act”.

Ed Brown is an associate professor in Computer Science at Memorial University and a lawyer with interests in intellectual property, software and privacy.

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