Summer 2006

H e a l t h   T e c h n o l o g y
Report sheds light on emergency department overcrowding


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CADTH recently published a four-part health technology assessment series, which is the most comprehensive review of emergency department  overcrowding ever conducted in Canada.

Submitted Article

The Canadian Agency for Drugs and Technologies in Health (CADTH), formerly known as the Canadian Coordinating Office for Health Technology Assessment (CCOHTA), recently published a four-part health technology assessment series, which is the most comprehensive review of emergency department (ED) overcrowding ever conducted in Canada. It is designed to help Canadian policy makers, hospital and ED administrators, and researchers to better understand the nature of ED overcrowding and what can be done to address this issue.

ED overcrowding is commonly discussed but its solutions are not well understood. CADTH began a health technology assessment in 2004 to better understand the factors behind ED overcrowding in Canada and to look at solutions.

The project was contracted to the University of Alberta/Capital Health Evidence-based Practice Center (EPC). It was led by Dr. Brian Rowe, professor, co-director of the EPC, and research chair of the Department of Emergency Medicine at the University of Alberta.

The first report, on measuring overcrowding in EDs, is a national survey and assessment of measures of overcrowding and their importance to providers of ED services, administrators and researchers in Canada. A consensus panel of 38 ED experts identified the most important measures of ED overcrowding. The top five are: the percentage of EDs occupied by inpatients; the total number of ED patients; the total time spent in the ED; the percentage of time when the ED is at or above capacity; and, the overall bed occupancy.

The second report, which focuses on data collection of ED patients, examines electronic data collection methods in hospital EDs, and at the provincial and national levels.

The third report focuses on the frequency, determinants and impact of overcrowding in EDs. The national survey of 243 ED directors showed that 62 per cent of the 158 respondents saw overcrowding as a major or severe problem in 2004-2005.

The fourth report is an assessment of the scientific evidence on interventions designed to address ED overcrowding. Among the study’s key findings are that fast-track systems can reduce overcrowding, but their resource and space implications must be considered; ambulance diversion strategies, short-stay units, staffing changes and system-wide interventions to reduce overcrowding should be encouraged and monitored, according to limited evidence; and, triaging patients is of unproven benefit in reducing overcrowding.

The full emergency department overcrowding reports can be accessed through CADTH’s new web site at www.cadth.ca or through Sheila Tucker, CADTH’s liaison officer for Newfoundland and Labrador. Ms. Tucker can be reached at (709) 777-8740 or sheilat@cadth.ca.

On April 3, 2006, the Canadian Coordinating Office for Health Technology Assessment (CCOHTA) became the Canadian Agency for Drugs and Technologies in Health (CADTH), a name which better reflects the breadth of services offered by this pan-Canadian organization. CADTH is an independent, not-for-profit agency dedicated to supporting informed decision making in health care.

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