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As I
write this I, like everyone else, am getting ready for the taxman.
So I’m in a bit of a practice management mood. Here’s what comes to
mind:
There
are times when we get concerning lab results only to find that the
patient is on a prolonged vacation (winter in Florida perhaps). We
are in a difficult position if we have no contact number, as getting
one will breach confidentiality. When faced with this situation,
call CMPA for
advice — they can help decide the best course of action.
On the
topic of protocol, we, of course, always check that a signed consent
has been given before proceeding with completing of medical reports
for lawyers or insurance companies. I always mention this in
narrative reports. I’m starting now to document each report that I
do for a patient in the clinic notes, with a notation regarding a
written or verbal consent, and for whom the report was prepared. It
is somewhat tedious to do, but can save time and trouble later on.
On the
topic of medical reports, don’t forget to read (not just glance at)
the request and thereby determine what information is needed. I had
one on my desk for longer than I care to admit, only to eventually
realize that what was being requested was a copy of certain clinic
notes and not a report at all. I could have had it completed and off
my desk much faster if I had taken the time to read the letter of
request.
On a
slightly different note, we and our patients are always looking for
websites for health information. The
Canadian Health Network is an organization with collaboration
between the Public Health Agency of Canada, Health Canada and others
including non-profit organizations, universities, hospitals and
libraries. It has a vast selection of reliable information. Don’t
forget that those without Internet access can avail of it at local
libraries.
Hopefully this has found spring to be more than just a fantasy where
you are. If not, enjoy the lengthening daylight and hang on, winter
will pass.
Finally, it must get boring listening to my tidbits all the time.
I’m always happy to pass on any other docs have, so send 'em in!
Dr. Susan King is a family physician at the Newfoundland Drive
Medical Clinic in St. John’s. Tips and hints may be emailed to
nexus@nlma.nf.ca or faxed to
709-726-7525. |
